How efficient is your marketing?
Are you losing customers because your processes and systems are failing you? Are repetitive tasks time consuming? Do human errors cost your business? Are your customer interaction processes losing you valuable customers?
Focus2020 provide CRM consultancy that considers business requirements, systems & data integration and tools/technology & resources required to ensure that your customer interaction cycle is a seamless process that will enhance your Return On Investment (ROI)
Automation – of Marketing Processes, Demand Generation, Lead Management Process, Lead Management, Lead Scoring, Lead Nurturing, Lead Generation, Lead Qualification, Campaign Management & Analysis and Campaign Effectiveness
CRM Systems & Technologies – Such as Siebel, SAP, Salesforce, SugarCRM, Infusionsoft and Microsoft
Email Marketing Technologies and Processes – Such as MailChimp, Acxiom, and Aweber.
Automating Sales & Marketing Key Performance Indicators (KPIs) – Such as marketing effectiveness dashboards and drill-down management reports
System / Technology Integration – Such as computer telephony integration (CTI), customer service integration, event registration systems, billing and travel reservation systems